Discover more in our FAQ
Can't find what you're looking for? We're happy to help — reach out to us at customer@midnatthome.com and we'll get back to you as soon as we can.
Our customer service is available by email, Monday–Friday.
What is the status of my order?
What is the status of my order?
When you have been through checkout, you will receive an order confirmation email. Please check your junk email if you don’t receive one within 15 minutes of your order. We will process your order within 2-4 business days. During high season and sales, this might take a few extra days.
When the order has left Midnatt AB’s warehouse, the customer is informed by email. An additional message is sent to the customer when the ordered goods are available for pickup from a postal agent or home delivery.
How can I cancel or change my order?
How can I cancel or change my order?
Products cannot be added to an existing order — please place a new order for any additional items. If you need to cancel your order, contact customer service immediately at customer@midnatthome.com. We will try to help you but can't guarantee it.
When will I get my order?
When will I get my order?
Processing takes 1-3 business days if the items are in stock. Delivery time varies slightly from country to country, but shipments usually take 1-3 business days once dispatched. Within Sweden, most orders arrive within 2-3 business days from when you palce your order.
Will products that are out of stock come back?
Will products that are out of stock come back?
Most often, yes. Midnatt maintains a timeless collection, and discontinued colors eventually appear in the outlet section.
How will I know when an item I want to order is back in stock?
How will I know when an item I want to order is back in stock?
Sign up for a back-in-stock notification under the product you're interested in, and you'll receive an automated email alert as soon as it's available again.
Why didn't I receive a confirmation email when I registered for the newsletter?
Why didn't I receive a confirmation email when I registered for the newsletter?
Check your junk/spam email folder within 15 minutes of registering. If you still can't find it, contact customer@midnatthome.com.
What are my payment options?
What are my payment options?
At checkout, you can choose between several payment methods, for Sweden including Klarna (pay in full by card, pay later, or in installments), credit/debit card, Apple Pay, and Swish. Additional options, such as PayPal, are available via the "Select another payment method" button. Exactly which methods are shown depends on your country.
Do you accept international credit cards?
Do you accept international credit cards?
Yes, international credit cards are accepted via card payment at checkout or through PayPal.
Is VAT included in the price, and do you charge sales tax?
Is VAT included in the price, and do you charge sales tax?
For customers within the EU, prices shown on midnatthome.com include VAT at the rate that applies in your own country. For orders shipped outside the EU, prices are shown without VAT, and customers are responsible for any import duties, taxes, and fees charged by their destination country
What kind of shipping methods are available?
What kind of shipping methods are available?
We work with several major carriers — including DHL, UPS, PostNord, Posti, and Bring — and choose whichever fits best for each order and destination country.
Do you ship internationally, and how much does shipping cost?
Do you ship internationally, and how much does shipping cost?
Yes. All orders over 200 EUR within the EU are granted free shipping. Shipping costs otherwise range from roughly €4.90 to €100 depending on the shipping zone — see the full zone breakdown on the Shipping & Returns page.
How long will shipping take?
How long will shipping take?
Zones 1-8 take 1-3 business days; other zones require 3-7 business days.
How do I return my purchase?
How do I return my purchase?
You have 30 days to return or exchange your order. Items must be in their original condition with unbroken packaging, for bath towels, tablecloths and napkins we accept broken packaging. Returns within Sweden cost 60 SEK; international returns cost the original shipping amount. To arrange a return, contact customer@midnatthome.com.
What size of bedding should I buy?
What size of bedding should I buy?
Midnatt offers several sizes of duvet covers, pillowcases, and sheets that fit most European countries — see our bedding size guide. For tablecloths, our tablecloth size guide helps you pick the right dimensions based on your table length, with tips on how much fabric drop to allow for an elegant look.
How do I care for my products?
How do I care for my products?
All our products are made of 100% organic cotton. We recommend washing at 40°C and hang drying for the best results, though an occasional 60°C machine wash and low-heat drying is acceptable. See our full Care Instructions page for care advice by product type.
Does Midnatt have any retailers?
Does Midnatt have any retailers?
Yes, Midnatt is sold through a number of retailers around the world, in addition to our own webshop.
How do I become a Midnatt retailer?
How do I become a Midnatt retailer?
Contact info@midnatthome.com.
I have press inquiries or am interested in press photos of your products?
I have press inquiries or am interested in press photos of your products?
Press materials are available via this link: Midnatt Press Images. If you can't find what you're looking for, or have any other inquiries, email info@midnatthome.com.


