SHIPPING

Delivery of goods ordered at Midnatthome.com is provided by PostNord AB or DHL Express. All deliveries with DHL Express offers On demand delivery meaning you can chose yourself if you want it to a postal agent or directly to your home.

We currently ship to the following countries outside of Sweden:

ZONE 1: Denmark, Finland.
ZONE 2: Belgium, Estonia, Latvia, Lithuania, Luxembourg, Netherlands, Great Britain, Germany.
ZONE 3: France, Ireland, Monaco, Poland, Austria.
ZONE 4: Bulgaria, Croatia, Czech Republic, Greece, Hungary, Italy, Norway, Portugal, Romania, Slovakia, Slovenia, Spain.
ZONE 6: Switzerland.
ZONE 7: Israel, Canada, Turkey, USA.
ZONE 8: Australia, Iceland, South Africa, South Korea, Serbia, Thailand, Ukraine.

We will process your order within 2-4 business days. During high season and sale, this might take a few extra days.

Delivery time vary slightly from country to country, but for zone 1, 7 och 8 shipments take 1-3 business days. To other zones it takes 3-7 business days.

All shipping is free in Sweden and all other countries at the moment, but usually the shipping price is as follows:

ZONE 1: 7,50 EURO / 10 EURO
ZONE 2: 15 EURO
ZONE 3: 17 EURO
ZONE 4: 18 EURO
ZONE 6: 20 EURO
ZONE 7: 26 EURO
ZONE 8: 30 EURO

When the order has left Midnatt AB’s warehouse, the customer is informed by email. An additional message is sent to the customer when the ordered goods are available for pickup from a postal agent or home delivery.

TAXES & CUSTOMS

For international customers outside EU, additional import duties, taxes and fees may be imposed by the destination country. Such additional costs are paid by the buyer. Please check with your country’s customs office to determine what these specific additional costs might be for your order.

RETURNS

From the time the customer has received the goods, the customer has 14 days to return the order or exchange it. The right to return an item can be invoked for any reason. In order to return/exchange the goods, they must be in original condition and in unbroken original packaging.

The customer should always contact Midnatt’s customer service if he or she wishes to regret or exchange the purchase. For customers in Denmark, Finland and Sweden, Midnatt will provide a return slip. We will then deduct the cost of the return shipment from the refund, the cost is 60 SEK for Sweden and and 7,5 EUR for Denmark and Finland. For returns from countries other than Sweden, Finland and Denmark, the customer is responsible for arranging and paying the freight itself. Email us at customer@midnatthome.com to get the address and other necessary contact details.